Before contacting us directly, we ask you to check out our documentation, where you will find the most frequently asked questions, setup and configuration instructions and more.
If you still need help:
Using the free plugin?
Regarding the free picu plugin you might want to check out the WordPress.org support forum. Feel free to ask your question there, as others might learn from your question – and hopefully our answer.
Are you a Pro subscriber?
For any questions on how to use picu and picu Pro, please refer to the documentation.
Here are some quick links to the most requested topics:
- Getting started
- FAQs, eg. problems with emails, picu images and the media library
- Pro module installation & license activation
If you can’t find an answer to your issue, please send an email to support@picu.io.
For any pre-sale questions, questions/concerns about your account and/or purchase(es), please send an email to support@picu.io.
We usually answer emails during regular office hours, approx. 09:00 to 17:00 CET. Please allow 2-3 working days for us to get back to you. (In most cases we are much faster!)